Quantcast
Channel: Adobe Community : All Content - InDesign
Viewing all articles
Browse latest Browse all 62281

InDesign CS5 Crashes on Startup on Retina MBP 10.7.4 Updated

$
0
0

OK, I was advised to start a new thread to deal with this problem, so here goes.

 

I recently bought a new Retina Macbook Pro, transferred my apps over. Photoshop, Illustrator, etc. all Adobe apps seem to work fine--but InDesign crashes when I start it up. I am pretty certain that InDesign DID open on this Mac before I installed the Mid-2012 Software Update, but cannot pinpoint that as a breaking point as I did not open InDesign immediately before or after.

 

The dialog box says:

 

InDesign quit unexpectedly.

Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.

 

It crashes on the splash screen, while it reads, "Initializing Plug-ins."

 

I tried updating to the latest version, upgraded InDesign to 7.0.4; I tried updating everything I could, and then restarted several times; same crash on startup.

 

Most automatic updates work, but I cannot update everything; the error log reads:

 

Extend Script Toolkit 3.5.1 Update

Installation failed. Error Code: U44M1P7

 

Dreamweaver CS5 11.0.4 Updater

Installation failed. Error Code: U44M1P7

 

Adobe Pixel Bender Toolkit 2.5 Update

Installation failed. Error Code: U44M1P7

 

I attempted re-installing again, no luck. I went to the direct download page to get the "Extend Script Toolkit," followed a link, and can see lots of links but most are broken and none say "Download - Mac."

 

I am currently in Japan, and do not have immediate access to my install discs so cannot re-install apps from here (unless I can download them from Adobe somehow).

 

On the chance that it was a plug-in, I tried removing plug-ins in batches from the Application/Adobe InDesign CS5/Plug-ins  folder for InDesign and starting up the app; it still crashed.

 

I went to the Fonts folders and removed all conflicts, went to the Startup Items and turned them off, then restarted. Still crashed.

 

As a side note I cannot fathom, I tried opening the Adobe Updater app in Applications/Utilities/Adobe Utilities/Adobe Updater6, and it claimed there were no updates even when I had still not updated anything. Upon clicking "Preferences," where it says "Choose the applications to update," only "CS4" is available--and I have never owned CS4, I run CS5.

 

When I try to run the Adobe Application Manager, after the 'spinning blocks' animation, I get a list of apps to "install"--and all are CS6. I assume these are not free upgrades and that this is a way for Adobe to sell products, yes?

 

That's all I can think of at the moment. Let me know if you need to know anything else. Thank you.


Viewing all articles
Browse latest Browse all 62281

Latest Images

Trending Articles



Latest Images

<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>