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ObjectModel.dll Error with multiple users: InDesign CS6

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I have 3 users (myself included) who are having issues with InDesign CS6. We've had issues since upgrading/installing. I've done uninstall's, cleans, fresh downloads and installs, upgrades to the latest versions, and still we are having this issue. I have also done individual file replacements such as the identified ObjectModel.dll on faulty machines with (suspected) known good files from a new download.

 

Faulting application name: InDesign.exe, version: 8.0.0.370, time stamp: 0x4f72c3ee

Faulting module name: ObjectModel.dll, version: 8.0.0.370, time stamp: 0x4f72c3d4

Exception code: 0xc0000005

Fault offset: 0x0002cd16

Faulting process id: 0x1770

Faulting application start time: 0x01ce26490287a001

Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe

Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ObjectModel.dll

Report Id: 5a6d3609-923c-11e2-ba48-c8f7332601d7

 

Is there any more data that can be provided or will phone support be required?

 

I've even had the same (above) issue just opening InDesign CS6


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