We are experiencing a scary problem on some of our machines. We are using intel macs with 10.6.7.
They were using InDesign CS5 (7.0.3) at the time of the problem. Both machines have been updated to 7.0.4 and have not had the problem since.
However this has been a periodic error the whole time, so its not easy to replicate it...
This problem is as follows.
During working in InDesign it quits unexpectedly and we need to open it again.
When we locate the file (on a windows server connected with smb) it has turned into a shortcut or alias witch points to nothing.
The original file is nowhere to be found. Also, the file has been labeled with the red label from OSX...
We managed to get the log from one of these incidents:
27.05.11 13.00.11 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:00:11 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 7023
27.05.11 13.00.11 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:00:11 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0x1b6f
27.05.11 13.04.09 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:04:09 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 7078
27.05.11 13.04.09 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:04:09 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0x1ba6
27.05.11 13.04.36 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:04:36 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 7088
27.05.11 13.04.36 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:04:36 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0x1bb0
27.05.11 13.12.12 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:12:12 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 7168
27.05.11 13.12.12 [0x0-0x1f01f].com.adobe.InDesign[198] Fri May 27 13:12:12 MACHINENAME Adobe InDesign CS5[198] <Error>: kCGErrorIllegalArgument: CGSGetWindowTags: Invalid window 0x1c00
The machinename has been altered. The error occurred 13:04:09.
So far I have not been able to find anyone else with the same error. And in was not mentioned as a fix in the 7.0.4 update we ran.
At this point we do not know when we will loose the next file, and thats not a fun situation...
Has anyone else heard of this error?
At this point even someone else with the problem but no solution would be a comfort..
Thanks