I am having a terribly hard time all of a sudden with Indesign CC 2015 (Windows).
It's been working perfectly for a year, but all of a sudden (like, today), it won't even start. I am able to attribute this to the latest update...
When I uninstalled it completely and reinstalled via Cloud Apps, it only lets me install CC 2014. So I install that, and run it. It works fine... but of course, I can't open any of my projects in it.
The Cloud instantly gives me the option to upgrade. I upgrade (to again, an older version), and it installs and works fine... At this point I CAN open an previous project, but it wants me to DOWN convert it. I declined because Cloud Apps said there was another update waiting. So (stupidly) I did the update. NOW it no longer works. Can't start it up at all. I keep getting the message "Adobe Indesign CC 2015 has stopped working". That's it.
I will be UNINSTALLING it again, and reinstalling it, but either way, I'm kind of screwed as my projects aren't opening in the current version (even though Indesign was working FINE last week).
Adobe's support structure simply takes me in circles, and there seems to be NO way to actually contact a real person.
I'm at the end of my rope. If anyone has any insight, please help. (NOTE: I've read some posts in the forum about removing files from the USER directories. I tried that. No go.