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Hyperlink in panel has a "red light" and says "URL is not available" for a URL that works.

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I exported my PDF and the hyperlinks all work when viewed in Acrobat or a browser window (regardless of "green light" / "red light" status), but not in Preview. The "green lights" work in Preview, but nothing that has a "red light" is an active link in Preview. I can't figure out how to fix this issue.

Screen Shot 2015-03-17 at 10.09.19 PM.png

Also, I've placed hyperlinks in master pages, but when exported to PDF, they don't work. Is there a quick fix for this besides unlinking the text/object from the master?

 

Thank you!


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