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Updating numbered Cross references crashes InDesign in both CS6 and CS4

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I have a large medical journal that has over a hundered references, which I cross-referenced with the thinking that the client may well insert or amend the refernces. I was correct and now the customer has several references to go in I have updated the first in its numbered list at the end and gone to "update cross-refernce" and InDesign crashes. I have tried this in CS6 and CS4 but both crash.  


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